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September 14, 2004
Powermatic
Powermatic are the distributers for my CMV monitor, and hence they handle the tech support for it. My problem was basically that the backlight on my 15 inch LCD was a bit too bright at the sides and the top - a manufacturer's flaw if I ever saw one. I brought it in the first time and it was okay, they changed the panel and everything seemed fine, and it was better, but the sides were still too bright, and I wasn't wild about the unevenness of the top viewing angle. So I brought it in again and they replaced the whole thing and I'm happier.
Granted it would have been nice if none of this was necessary, but every once in a while you're bound to have problems - just nice to know that these guys aren't too bad about it. Other than the fact that they're a bit annoying about asking for serial no.s and registration, the experience wasn't bad. Nice mild mannered tech guy who actually does the repairs, Mr. Liew. And I suppose it helped that it's very near Potong Pasir.
Posted by subtitles at September 14, 2004 6:47 AM | Articles